iMessage Down for Some Users [Update: Service Restored] (2024)

FAQs

What is wrong with iMessage right now? ›

User reports indicate no current problems at iMessage.

Make sure that you're connected to a cellular data or Wi-Fi network. Make sure that your device has the latest version of iOS. Make sure that your time zone is set correctly. Go to Settings > General > Date & Time.

From time to time, iMessage might not be set up properly for your iPhone device. This can happen with a botched installation or if you need an update. If iMessage is misconfigured, your phone won't be included on the list of devices that can use iMessage, so you won't be able to send or receive messages.

The limited device storage on iPhones can occasionally hinder users from sending or receiving iMessages. Therefore, check your device storage if you are unable to send or receive iMessages on your iPhone following the most recent upgrade.

Restarting your device can remove any software conflicts that have stopped messages from coming or going. Check the iMessage system status. It may be that the problem has nothing to do with your iPhone; maybe the Apple servers are down. Check the Apple System Status page to see if there's a problem with iMessage.

If you still can't activate your iPhone or iPad, try again using your computer instead: Make sure you have the latest version of macOS or the latest version of iTunes. Check that your computer has an internet connection. Using the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer.

Restart your iPhone or iPad. Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection.

iMessage needs access to the internet, either via WiFi or a cellular signal, so if you have no service, a network issue, or are in Airplane Mode, the message can't be sent. Check your WiFi and cell signal to make sure your phone can communicate with the outside world.

Internet connection issues are one of the most common reasons why iMessage won't deliver for one or all contacts. You can check your internet, reset iMessage, force restart your iPhone, check iMessage server status, or update software to fix iMessage-related issues.

No, we are not detecting any problems with iMessage right now.

Why isn't my iMessage working for one person? ›

Verify that the contact you are attempting to send a message to is registered with iMessage. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.

Go to Settings → Messages and toggle iMessage on. Sign into your Apple ID. Head back to Settings → Messages → Send and receive, then tap "Use your Apple ID for iMessage". Check your carrier settings are up to date.

iMessage needs access to the internet, either via WiFi or a cellular signal, so if you have no service, a network issue, or are in Airplane Mode, the message can't be sent. Check your WiFi and cell signal to make sure your phone can communicate with the outside world.

Current Apple status is UP.

It's possible the recipient switched from an iOS device to an Android (or other) device, so iMessage is no longer possible between your devices.

If your iPhone messages are green, it means they're being sent as SMS texts rather than iMessages. You'll always see green when texting Android users, or when you're not connected to the internet.